This week’s #WeArePierson employee spotlight features our organization’s West Region Operations Director, Richard Smith. Based in California, Smith’s region covers 13 states across the western portion of the country.
“I manage multiple states in the West, where we focus greatly on enterprise, public safety, and carrier projects,” Smith said. “A large portion of the role involves cultivating new business opportunities, as well as managing relationships with our great clients.”
Smith is a leader that enjoys a hands-on approach with our deployments, regularly performing job walks and completing proposals, assisting Pierson Wireless engineering, and helping with system turn-up and DAS troubleshooting.
Smith joined Pierson Wireless in his current role in October 2013, and all told, he’s worked in the telecommunications industry for nearly two decades.
“I started from the bottom in this industry, without any experience, and worked my way up through the years,” Smith said. “I went from project coordinator, to project manager, then to sales engineer. I’ve been on both the sales and the operations side. I have learned and grown a lot in this industry and take pride in that knowledge base, and being able to provide alternative solutions to customers that may not have a lot of knowledge about our field.”
When not in the telecommunications field, you can likely find Smith coaching on the baseball field. He enjoys spending time with his family and working on his 1965 Chevrolet Impala.