Every system needs periodic maintenance or repairs to ensure the system is available and reliable when users need it most. Pierson Wireless offers several preventative maintenance and repair packages.
Our Maintenance Services Include:
Firmware/Software Upgrades: OEMs occasionally release software and firmware upgrades either to fix product issues or to improve product performance. Remote support to implement software or firmware upgrades is a base feature. An option for on-site support is available.
Monthly Maintenance Reports: Monthly maintenance reports which will include any alarms, dispatches, and repairs occurring during the period and the current system status is available as an optional feature.
Annual Preventative Maintenance Service Visit: Annual on-site preventive maintenance visit which includes a thorough assessment of the entire system to characterize the system’s health and to verify wireless service performance is optimal throughout the facility.
You can be confident that any maintenance or repairs will be completed effectively and efficiently because we have the specialized tools and the necessary training.